Help Center & FAQ
Everything you need
to succeed.
Find detailed answers about journaling, tailoring, credits, and how to build a job-winning resume.
Getting Started
The basics of setting up your account and starting your journey.
We've designed the onboarding to be quick and easy. You have two main options:
- Paste Your Resume: Copy your existing resume text and paste it in. Our AI structures it automatically into your Resume Info database.
- AI Career Coach: Talk through your experience in a natural voice conversation. The Coach helps you write professional, metric-driven bullets—perfect if you're starting fresh or want to enhance what you have.
Coming soon: Direct PDF upload and LinkedIn import for even faster onboarding. Sign up to be notified when these launch!
You start with 50 free credits. This is enough to tailor your first few resumes and explore the platform. Complete your Resume Info first, then use credits to tailor. You can earn more credits daily by journaling.
No. You can sign up and start with free credits. We only ask for payment details when you decide to purchase a dedicated credit pack.
Yes. Your Resume Info acts as a central database. You can generate unlimited tailored versions of your resume for different roles from that single source of truth.
Absolutely! Our page optimizer lets you select your target page count with one click. The AI automatically adjusts margins, spacing, and layout to fit your content perfectly—no manual tweaking required. Most users choose 1 page for focused impact.
The Growth Loop
How your journaling, learning, and tailoring work together to build your career.
We reward you for building your career "source of truth." You can earn:
- Daily Journaling: Up to 4 credits per day for recording your work wins.
- Consistency Bonuses: Earn +30 credits for every 5-day journaling streak.
- Learning Milestones: Earn credits for every skill you master on your AI Roadmap.
These credits never expire and can be used for any AI-powered feature on the platform.
Think of Resume Info as your master career library. Unlike a static resume, it stores every project, skill, and bullet point you've ever written. When you tailor for a job, the AI pulls the most relevant pieces from this library to build a perfect fit in seconds.
Yes! Our AI Coach helps you turn raw journal entries into professional, metric-driven resume bullets with one click. It's the easiest way to keep your resume updated without the 'blank page' frustration.
AI Tailoring
How our AI analyzes job descriptions and aligns your experience.
Simply paste a job description into the Tailor. It analyzes the role's requirements and cross-references your Resume Info and journal entries to generate perfectly aligned bullets, summaries, and keywords.
Our models score your background against the core requirements of the job description. An 'A' grade means you meet nearly all requirements, while a 'C' or 'D' indicates significant skill gaps. Use these insights to decide which jobs to apply for or which skills to learn next.
No. Our AI is grounded in your actual experience. It will never fabricate facts. It may suggest where adding quantification (e.g., 'Increased revenue by X%') could help, but you have full control to edit every output.
Absolutely. Our export engine produces clean, standard-compliant PDFs that are optimized for reading by Applicant Tracking Systems (ATS) and human recruiters alike.
Page Length & Formatting
Getting the perfect 1 or 2 page resume with zero manual tweaking.
It's automatic! Simply select "1 Page" as your target in the page optimizer, and our AI handles the rest. The system adjusts:
- Margins — Optimized for readability while maximizing space
- Spacing — Smart adjustments between sections and bullet points
- Layout — Professional formatting that fits your content naturally
No more fighting with Word or Google Docs trying to squeeze content onto one page!
Choose 1 Page when:
- You have less than 10 years of experience
- The job posting emphasizes brevity or is highly competitive
- You're making a career change and want to focus on transferable skills
- The recruiter specifically requests a 1-page resume
Choose 2 Pages when:
- You have 10+ years of relevant experience
- You're applying for senior or executive roles
- You have extensive technical skills or publications to showcase
- The role requires demonstrating depth across multiple areas
No! The optimizer doesn't delete content—it intelligently adjusts formatting parameters like margins, line spacing, and section spacing to fit your selected content onto your target page count. If you have too much content for 1 page even with optimized formatting, the system will suggest switching to 2 pages or hiding less relevant bullets.
Yes! We show a live PDF preview as you make changes. You can see exactly how your resume will look at 1 or 2 pages before you export. The preview updates in real-time as the optimizer adjusts your layout.
AI Journal & Coach
Using voice and conversation to build your professional profile.
It's an interactive feature that helps you write and improve your work experience bullet points. You can talk to our AI in a realtime voice conversation—it guides you through a "mini-interview" to uncover your best achievements.Try the Coach Demo →
No. Your voice is processed in real-time to generate text transcripts and coaching responses. We do not store raw audio files on our servers. You have full control over the final text that gets saved to your profile.
We recommend journaling once a day to capture your wins while they're fresh. Not only does this build a powerful achievement library for your resume, but it also maintains your credit-earning streaks.
Yes! This is the core 'magic' of the platform. Your journal entries provide the rich, authentic details that the AI uses to make your tailored resume stand out from generic competitors.
Learning & Growth
How to close skill gaps and track your career progression.
During every tailoring session, our AI identifies keywords and skills requested in the job description that aren't yet in your Resume Info. It highlights these 'gaps' so you can either add missing experience or start a learning path.
Once a gap is identified, you can generate a roadmap. This is a step-by-step learning plan complete with curated resources, milestones, and time estimates to help you master that skill and become a 100% match for your target role.
Our AI curates learning resources from across the web, focusing on high-quality documentation, courses, and project-based tutorials that align with the specific skills you need to master.
You can log any time spent actively studying or practicing a skill on your roadmap. As you log hours, you earn tailoring credits and progress toward completing your roadmap milestones.
Yes! While the AI automatically identifies gaps for jobs, you can also manually add any skill you want to learn to your career hub and generate a custom roadmap for it.
Credits & Billing
Understanding our pay-as-you-go credit system.
Credits are used for high-compute AI actions: 3 credits for a full tailoring session, 3 credits for deep AI improvements, and 1 credit for skills analysis. Managing your profile and exporting PDFs is always free.
No. Any credits you buy or earn through journaling and learning belong to you forever. There are no monthly fees or 'use it or lose it' policies.
Credits are a digital service that begins immediately and are generally non-refundable. If you experience a duplicate charge or a technical error, please contact support and we will investigate and correct it immediately.
No. HireMeh is purely pay-as-you-go. We believe you should only pay for the value you receive.
Privacy & Data
How we protect your professional information.
Yes. Your data is encrypted and tied exclusively to your account. We never sell your personal data or your professional story to third parties. Our AI processing happens on secure, authenticated servers.
Always. You own your career story. You can use your account controls to export your entire professional history or delete your account and all associated data at any time.
Troubleshooting
Solutions for common issues and questions.
The AI performs best with rich, specific inputs. Try completing your 'Resume Info' with concrete metrics and achievements, and use the Journal to add specific context about your projects.
No. We save your tailoring context locally and in your account. When you return to the Tailor page, your last session will be restored exactly where you left off.
Roadmap & Future Features
What we're building next to supercharge your career.
We're actively building: 1) PDF Resume Import for instant profile creation from your existing resume, 2) LinkedIn Sync for 1-click profile updates, 3) AI Job Search Agent that finds matching jobs and can auto-apply on your behalf, and 4) Pro Profile Sharing where recruiters exchange some value to unlock your enhanced profile and you earn credits. Sign up to be notified when these launch!
Coming soon: An AI agent that continuously monitors job boards, intelligently matches opportunities to your profile, auto-fills applications with your data, and can even submit applications on your behalf—all while you focus on interview prep.
Coming soon: A way to monetize your professional story. Build a profile that documents your job search journey, projects, and references. You choose what data to share—when recruiters exchange some value to unlock deeper access, you earn rewards and credits. It's a win-win that turns your search effort into a financial asset.
We love hearing from users! Visit our Contact page to submit feature requests. Your feedback directly shapes our roadmap—many of our best features came from user suggestions.
Still have questions?
We're here to help. Whether it's a technical issue or a question about career strategy, our team is just a message away.